Test run
Arab Republic of Egypt Ministry of Trade and Industry General Organization for Export and Import Control
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Complaints and Suggestions
Once again...your voice matters to us
Welcome to the complaints and suggestions page, which is considered a real platform that provides all visitors and customers with the opportunity to make their voices heard and express their comments regarding the services provided to them through the Authority’s electronic portal.
We hope you will contact us through the following means:
- Call Center: Via hotline 19591
- The Authority’s website through the suggestions and complaints form
- Visit the Citizen Service Unit at the main headquarters - working hours: Sunday to Thursday from 8:30 am to 2:00 pm.
- Address the Authority at the postal address: Electronic Building at Cairo Air Port in front of the Goods Village - Cairo - Arab Republic of Egypt
your opinion matters
Please fill out the form and we will answer your complaints and suggestions as quickly as possible
